FUTURE LIFE DESIGN / CUSTOMER INFORMATION
Questions before you choose.
Plan the room, compare the exact item and find the store information for your order.
How do I check whether furniture will fit?
Compare the product’s listed width, depth and height with the available space. Allow room for doors, drawers and movement. Measure entrances, stairs and narrow turns along the delivery route as well.
How do I choose a size, finish or configuration?
Use the description and available options on the individual product page. Check the selected option before adding it to your cart. If a measurement, material or finish is unclear, send support the product link and the option you are considering.
Where can I find care or assembly information?
Read the item’s own description and instructions. Requirements vary by material and construction; ask support about information that is not listed.
Where can I check delivery areas, times and charges?
The Shipping Policy sets out the published delivery areas, preparation times, shipping methods, charges and conditions. Review the information for your destination and item before placing an order.
How do I ask about an existing order?
Email [email protected] or use the contact form. Include the order reference and a short description of the issue. Do not send payment card details.
Where are the cancellation and return conditions?
Read the Return & Refund Policy for the published time limits, eligibility, costs and exclusions. Contact support with your order reference before arranging a return.
Where can I read about payment and billing?
See the Payment Method and Billing Terms & Conditions pages for the store’s published information.
